Agenda

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  • Sunday, April 28th
  • 7:00 AM - 1:00 PM

    Golf Tournament

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    Location: Off Site
  • 1:00 PM - 7:00 PM

    IT Executive & Vendor Registration

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    Pick up your conference badge and personalized schedule at registration, then stop back any time you have questions that you need answered or feedback that you would like to share.  The XChange Events staff is there to help you!

    You will also find the convenient Email/Printer station in this area.

    Location: Chicago Ballroom Foyer
  • 1:00 PM - 7:00 PM

    Solutions Pavilion - Setup (Open to: Sponsors)

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    Location: Sheraton Ballroom
  • 2:45 PM - 3:15 PM

    IT Executive Orientation (Open to: Attendees)

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    IT executives hear tips and tricks from staff and advisory board members to make the most of their time at MES.

    Location: Chicago 6&7
  • 2:45 PM - 3:15 PM

    Gartner Midmarket Overview & Vendor Orientation (Open to: Sponsors)

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    Gartner Research on Midmarket Strategies, Opportunities, Trends, Priorities, and Challenges.  Also hear from past IT Executive attendees on how to make the most of your time at MES.

    Location: Chicago 10 Robert Anderson Research VP Gartner See Details
  • 3:15 PM - 3:35 PM

    Tech Briefing - Ruckus

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    Growing Pains in a Wireless World

     God has now given us the iPhone, the iTouch and iPad and a myriad of new Android smart devices.  Consequently, Wi-Fi is now under pressure to grow up from the consumer technology of convenience it was originally developed to be. For hotels, schools, hospitals, and a slew of retail and warehouses businesses, Wi-Fi is no longer a nice-to-have.  But for it to become a reliable utility, something has to change.  This presentations deals with the current state of Wi-Fi, where it needs to go and how it will get there to become the ubiquitous utility that everyone wants and needs.

    Location: Chicago 6&7 Robert Mustarde VP of Marketing Ruckus See Details
  • 3:45 PM - 4:30 PM

    IT Executive Boardroom Meet & Greet (Open to: Attendees)

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    Location: See Individual Schedules
  • 4:45 PM - 4:55 PM

    Opening Remarks

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    Location: Chicago 6&7 Robert DeMarzo SVP, Strategic Content The Channel Company See Details
  • 5:00 PM - 6:00 PM

    Opening Keynote: Relationship Economics - David Nour, The Nour Group

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    David Nour, author of the best selling business book, Relationship Economics, has developed a unique transformation process of individuals, teams, and corporations in the way they build, nurture, and leverage their personal, functional, and strategic relationships.  This framework provides a focused road map for individuals and organizations to:

    - Develop new skill sets in building productive and value-based relationships towards achievement of quantifiable goals
    - Leverage personal relationships to convert strategies into execution
    - Build a disciplined follow up plan to nurture and grow lasting relationships

    The results from implementing these methodologies provide the participant with changed behavioral skills in seeking contacts aggressively, finding ways to help others and capitalizing on diverse relationships.

    Location: Chicago 6&7 David Nour Managing Partner The Nour Group, Inc. See Details
  • 6:20 PM - 7:00 PM

    Vendor Keynote: Microsoft

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    Jane Boulware, Microsoft’s General Manager of US Windows Commercial business will deliver an overview of technology megatrends that organizations are seeing today and how they are converging with important social and business trends to evolve the role of technology in our daily lives.  She will talk about the modern Office, the DataCenter of the future and how User Experiences are driving new ways to innovate across products, marketing and solutions.  Jane will also demo Windows 8, Microsoft’s newest operating system.   Join us for an exciting discussion about technology transformation and innovation. 

    Location: Chicago 6&7 Jane Boulware VP, US Windows Commercial Microsoft See Details
  • 7:00 PM - 8:00 PM

    Welcome Reception

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    Enjoy hors d'ouevres and drinks while meeting and networking with vendors and attendees.

    Location: Chicago Ballroom Foyer
  • Monday, April 29th
  • 7:00 AM - 11:00 AM

    Solutions Pavilion - Setup (Open to: Sponsors)

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    Location: Sheraton Ballroom
  • 7:00 AM - 7:45 AM

    Networking Breakfast (By Industry)

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    It’s a full agenda!  IT executives start the day off with breakfast and coffee to get energized and take advantage of peer networking time.  Today's breakfast is organized by Industry.

    Location: River A
  • 8:00 AM - 8:30 AM

    Critical Conversations: Peter High and Duane Anderson, COO, Marquette Group/US Motivation

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    Meet the new IT leader—an executive intensely focused on building out an unparalleled IT core while increasing the business value of IT. Those two initiatives are what motivate the next-gen CIO. This session will unlock the secrets to breaking through by sharing innovative ways to manage projects, forge partnerships with internal departments and influencers and execute on a vision for driving business value and change. No matter what the critics say IT is uniquely equipped to drive change and foster innovation. During these conversations, hear firsthand how these CIO’s are driving innovation inside their organizations as they engage in lively discussions with author and IT consultant Peter High.

    Location: Chicago 6&7 Duane Anderson COO Marquette Group See Details Peter High President Metis Strategy See Details
  • 8:45 AM - 9:30 AM

    Gartner Case Study: Midsize Enterprise Use of Cloud and Open Source Delivers Big Results

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    Learn how one midsize enterprise rationalized its ERP system by pragmatically using cloud services and open source solutions to provide "good enough" functionality for specific applications while dramatically improving the cost structure for the organization.

    Location: Chicago 6&7 Jim Browning Vice President and Research Director Gartner Research See Details Stacy Dumas Principal, Executive Consultant TIMBERLINE Solutions Group See Details
  • 9:30 AM - 10:00 AM

    Vendor Keynote: HP/Intel

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    Can IT set the pace of business? How to innovate for success. In a hyper-connected world, with billions of devices and exabytes of data, it’s all about a “NOW” customer who wants everything seamless, relevant, and useful. To outpace accelerating demands, you have to be nimble, ready for changes in your market, in your industry before they happen. You need an IT strategy that gets your company ahead of the curve, converging cloud, security, and information optimization for optimal outcomes. It’s going beyond just “incorporating technology”—it’s building an IT infrastructure to enable business priorities in a way that’s efficient, effortless, secure, and profitable. Come see what’s next.

    Location: Chicago 6&7 Aaron Mills VP, U.S. Midsize Commercial Sales HP See Details
  • 10:15 AM - 12:45 PM

    Interactive Boardroom Appointments

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    IT executives are assigned into peer groups of 15-18 based on business focus and technology interests.  Vendors select and meet with the boardrooms for 30 minutes, presenting new products and opportunities – in an environment conducive to spirited conversation and constructive feedback.

    Location: See Individual Schedules
  • 10:15 AM - 12:45 PM

    One-on-one Meeting with Analysts (Open to: Sponsors)

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    (Pre-scheduled - Vendors Only)

    Analysts are available to vendors during this time for one-on-one meetings.  Be sure to schedule your session at the registration desk and take advantage of this valuable opportunity.

    Location: Sheraton Ballroom
  • 12:45 PM - 1:45 PM

    Networking Lunch

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    Enjoy lunch while networking and connecting with attendees and vendors about the days content, partner programs, and more.  Today's lunch is grouped by Topic.

    Location: River A
  • 2:00 PM - 3:50 PM

    One-on-one Meeting with Analysts (Open to: Sponsors)

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    (Pre-scheduled - Vendors Only)

    Analysts are available to vendors during this time for one-on-one meetings.  Be sure to schedule your session at the registration desk and take advantage of this valuable opportunity.

    Location: Sheraton Ballroom
  • 2:00 PM - 3:50 PM

    Interactive Boardroom Appointments

    Download to your calendar

    IT executives are assigned into peer groups of 15-18 based on business focus and technology interests.  Vendors select and meet with the boardrooms for 30 minutes, presenting new products and opportunities – in an environment conducive to spirited conversation and constructive feedback.

    Location: See Individual Schedules
  • 4:00 PM - 4:20 PM

    Tech Symposium - NEC

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    NEC in the US: The fifty year journey to the Cloud In this session the audience will be reintroduced to NEC Corporation of America and its rich history in charting the rough seas of the collision of information technology and communication technology since its entry into the US market 50 years ago this year. The journey from analog PBX through IP telephony to Unified Communications (software and hardware-based) to Cloud-based management and deployment of communications and computing infrastructure will be discussed within the context of the current marketplace and the effect on midmarket businesses.

    Location: Chicago 6&7 Kevin Hooper SVP Enterprise Solutions, NEC NEC See Details
  • 4:25 PM - 4:45 PM

    Tech Symposium - LifeSize

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    In business, technology constantly evolves, making better, faster, more robust solutions every day. Sometimes, however, a new technological entry has such a dramatic effect that it redefines the very criteria by which technology is judged. In the past year, the criteria by which visual communication technology has been traditionally judged has experienced a dramatic change. It is becoming increasingly vital for executive managers to understand how this transformational technology shift will affect how they do business. Visual communication, the ability to make human connections irrespective of distance, has been possible for years; however, now these technologies are making dramatic changes to the ways in which organizations communicate and even to the ways in which they are structured. Join LifeSize Regional Director, Central US, Craig Jordan as he discusses these transformations and how the new type of technology moves users from the periphery of the communication experience to its very center.

    Location: Chicago 6&7 Craig Jordan Regional Director, Central US LifeSize See Details
  • 5:00 PM - 5:30 PM

    Quick Fire Sessions

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    Moderated by Robert DeMarzo, Quick Fire puts the vendors in a line-up to present their 3 minute pitchs. They have to beat the clock, or go up in flames!

    Location: Chicago 6&7
  • 5:45 PM - 6:35 PM

    Track 1: Gartner - Mobile: There Is Still Time to Innovate!

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    The time is right to innovate with mobile technologies. Discover innovative ways of using mobile to change all parts of your enterprise: from customer experience to managing field operations. The convergence of NFC, machine-to-machine, image recognition, and other new mobile technologies is paving the way for capabilities never before possible.

    Key Issues:

    • How will business models change as a result of emerging mobile technologies?
    • How can CIOs push their teams, partners and business counterparts to innovate?

    Location: Chicago 6&7 Hung LeHong Research VP Gartner See Details
  • 5:45 PM - 6:35 PM

    Track 2: Critical Conversations: Peter High and Jay Ferro, CIO, American Cancer Society

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    Meet the new IT leader—an executive intensely focused on building out an unparalleled IT core while increasing the business value of IT. Those two initiatives are what motivate the next-gen CIO. This session will unlock the secrets to breaking through by sharing innovative ways to manage projects, forge partnerships with internal departments and influencers and execute on a vision for driving business value and change. No matter what the critics say IT is uniquely equipped to drive change and foster innovation. During these conversations, hear firsthand how these CIO’s are driving innovation inside their organizations as they engage in lively discussions with author and IT consultant Peter High.

    Location: Chicago 10 Jay Ferro CIO American Cancer Society See Details Peter High President Metis Strategy See Details
  • 5:45 PM - 6:35 PM

    Track 3: Gartner - Information Is The Next Business Opportunity

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    CIOs are aware of the increasing business demand for value from information — now characterized as the “big data problem” — yet most approach the problem tactically rather than strategically. As business demands increase in complexity and scope, CIOs need a new approach. This presentation examines the four drivers behind business demand for information and what CIOs should do about it.

    -What are the four drivers behind business demand for information?
    -What mistakes are most CIOs making?
    -What can you do to build a solid information infrastructure that will last?

    Location: Michigan Ballroom Anne Lapkin Research VP Gartner See Details
  • 6:35 PM - 8:30 PM

    One-on-one Meeting with Analysts (Open to: Attendees)

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    (Pre-scheduled - Attendees Only)

    Analysts are available to attendees during this time for one-on-one meetings.  Be sure to schedule your session at the registration desk and take advantage of this valuable opportunity.

    Location: Sheraton Ballroom
  • 6:35 PM - 8:30 PM

    Solutions Pavilion

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    Vendors showcase their products and solutions in booths on the show floor.  It is an exciting, interactive setting for your live product demonstrations, face-to-face meetings, and networking.

    Location: Sheraton Ballroom
  • 8:30 PM - 10:00 PM

    Vendor Receptions - By Invitation

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    Location:
  • Tuesday, April 30th
  • 7:00 AM - 7:45 AM

    Networking Breakfast (By Topic)

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    It’s a full agenda!  IT executives start the day off with breakfast and coffee to get energized and take advantage of peer networking time.  

    Location: Odyssey Cruise Ship
  • 8:00 AM - 8:30 AM

    Critical Conversations: Peter High and Chris Laping, SVP, Business Transformation & CIO, Red Robin Gourmet Burgers, Inc.

    Download to your calendar

    Meet the new IT leader—an executive intensely focused on building out an unparalleled IT core while increasing the business value of IT. Those two initiatives are what motivate the next-gen CIO. This session will unlock the secrets to breaking through by sharing innovative ways to manage projects, forge partnerships with internal departments and influencers and execute on a vision for driving business value and change. No matter what the critics say IT is uniquely equipped to drive change and foster innovation. During these conversations, hear firsthand how these CIO’s are driving innovation inside their organizations as they engage in lively discussions with author and IT consultant Peter High.

    Location: Chicago 6&7 Peter High President Metis Strategy See Details Chris Laping Senior VP of Business Transformation & CIO Red Robin See Details
  • 8:40 AM - 9:30 AM

    Gartner: Spend Less on IT, Drive More Value: How Best-in-Class Organizations Do It

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    Midmarket CIOs and IT leaders continue to optimize IT costs. The question is how effectively. Too often cost optimization activities happen myopically when a cost reduction target is handed down.  Then, the IT leadership team scrambles to put together ideas in flight needed to meet the cost reduction target. Best-in-class midsize enterprises don't have access to better ideas. They focus on cost optimization as an ongoing discipline, ensuring focus, visibility and accountability; setting targets, utilizing cost optimization and decision frameworks to get the most value out of their cost optimization efforts.

    Location: Chicago 6&7 Jim McGittigan Research Director Gartner See Details
  • 9:30 AM - 10:00 AM

    Vendor Keynote: VMware

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    CIOs are at the crossroads of business and technology with decisions made impacting organizational productivity, business capabilities and market competitiveness. With technology rapidly evolving the challenge is to adopt the right infrastructure and tools to enable your organization to react quickly in an ever changing, dynamic environment. Brandon Sweeney, Vice President of the U.S. Midmarket and Small Business Customer Segment at VMware will share how VMware is helping midmarket and small companies address today’s challenges with solutions that help IT organizations improve service delivery while simplifying processes and reducing costs. 

    Location: Chicago 6&7 Brandon Sweeney Vice President U.S.Mid-Market VMware See Details
  • 10:15 AM - 12:05 PM

    One-on-one Meeting with Analysts (Open to: Sponsors)

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    (Pre-scheduled - Vendors Only)

    Analysts are available to vendors during this time for one-on-one meetings.  Be sure to schedule your session at the registration desk and take advantage of this valuable opportunity.

    Location: Sheraton Ballroom
  • 10:15 AM - 12:05 PM

    Interactive Boardroom Appointments

    Download to your calendar

    IT executives are assigned into peer groups of 15-18 based on business focus and technology interests.  Vendors select and meet with the boardrooms for 30 minutes, presenting new products and opportunities – in an environment conducive to spirited conversation and constructive feedback.

    Location: See Individual Schedules
  • 12:05 PM - 1:00 PM

    Networking Lunch

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    Enjoy lunch while networking and connecting with attendees and vendors about the days content, products and more.  

    Location: Odyssey Cruise Ship
  • 1:15 PM - 2:05 PM

    Track Session 2: Discover The Secret to Your Success: Your Core Business Value - Roundtable

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    What is the role of the CIO of the future? How can we use our skill set and experience to generate value – particularly in a technology-driven world when IT is part of everything in the enterprise? One key to success is to utilize our in-depth knowledge of both technology and organizational processes. Such knowledge is not a commodity. Rather, it could be one of the most important roles in an ever-changing world. In the role as CIO and Chief Process Officer, we apply our knowledge of process flows, business rules, information flows, data, and decision-making to improving the entire organization. But, how can we get from where we are to such a role? Join this lively, open roundtable discussion as you and your peers share examples and chart the path to the CPO role.

    Location: Chicago 10 Niel Nickolaisen Chief Information Officer Western Governors University See Details
  • 1:15 PM - 2:05 PM

    Track Sesson 1: Gartner - The CIO's Guide to Big Data and Analytics: The Value Beyond the Technology

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    The technology is here and it’s better. But to CXOs the real value is in the capabilities. Can new citizen and customer patterns be discovered? Can we predict fraud, churn and demand better than before? This presentation starts where the technology story ends to present the business opportunities and limitations that all CXOs need to know. - How can enterprises improve their effectiveness with big data and analytics? - How can CIOs work with CXO peers to leverage new analytics technologies

    Location: Chicago 6&7 Hung LeHong Research VP Gartner See Details
  • 1:15 PM - 2:05 PM

    Track Sesson 3: Women Technology Leaders Panel - Moderated by Alicia Stein, Associate Editor, UBM Tech

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    Today’s most powerful women IT executives have taken charge of their careers - overcoming the challenges of their industry, mastering evolving and expanded roles, embracing new management styles and the next-generation of business-technology solutions. Come and listen to their stories, experiences and the issues they have faced, describing their path to success and discussing the joys and challenges of balancing their career with family. This session creates an environment where women in business can share insight, find mentors and connect with their peers.

    Location: Michigan Ballroom Stacy Dumas Principal, Executive Consultant TIMBERLINE Solutions Group See Details DeShelia Spann Digital Marketing Strategist Eaton See Details Zarina Stanford VP Marketing, Power Systems IBM See Details Alicia Stein Associate Editor UBM Tech See Details Debbie Ward Director, Information Technology Heritage Texas Properties See Details
  • 2:15 PM - 5:25 PM

    One-on-one Meeting with Analysts (Open to: Sponsors)

    Download to your calendar

    (Pre-scheduled - Vendors Only)

    Analysts are available to vendors during this time for one-on-one meetings.  Be sure to schedule your session at the registration desk and take advantage of this valuable opportunity.

    Location: Sheraton Ballroom
  • 2:15 PM - 5:25 PM

    Interactive Boardroom Appointments

    Download to your calendar

    IT executives are assigned into peer groups of 15-18 based on business focus and technology interests.  Vendors select and meet with the boardrooms for 30 minutes, presenting new products and opportunities – in an environment conducive to spirited conversation and constructive feedback.

    Location: See Individual Schedules
  • 5:25 PM - 7:25 PM

    One-on-one Meeting with Analysts (Open to: Attendees)

    Download to your calendar

    (Pre-scheduled - Attendees Only)

    Analysts are available to attendees during this time for one-on-one meetings.  Be sure to schedule your session at the registration desk and take advantage of this valuable opportunity.

    Location: Sheraton Ballroom
  • 5:25 PM - 7:25 PM

    Solutions Pavilion

    Download to your calendar

    Vendors showcase their products and solutions in booths on the show floor.  It is an exciting, interactive setting for your live product demonstrations, face-to-face meetings, and networking.

    Location: Sheraton Ballroom
  • 7:25 PM - 10:00 PM

    Solutions Pavilion - Dismantle

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    Location: Sheraton Ballroom
  • 7:30 PM - 8:00 PM

    Cocktail Reception

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    Location: Chicago Ballroom Foyer
  • 8:00 PM - 10:00 PM

    Midsize Enterprise XCellence Awards Gala

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    The XChange XCellence Awards measure IT executive attendee perceptions of vendor products, services, and presentations during the event. The awards program will kick-off by announcing who earned the most votes for The Midsize Enterprise Summit followed by entertainment.

    Location: Chicago 6&7
  • Wednesday, May 1st
  • 7:30 AM - 2:00 PM

    Departures

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    Location:
  • 7:30 AM - 3:00 PM

    Professional Development Series: CIO Boot Camp and Competencies of the New CIO Workshop (Open to: Attendees)

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    CIO Bootcamp - Niel Nickolaisen, CIO Western Governors University

    The need is clear; IT must deliver both innovation and operational excellence. But, how can a CIO deliver on these sometimes-competing objectives? In this focused, interactive, pragmatic session, Niel Nickolaisen presents a set of proven, immediately-implementable IT best practices that IT leaders can use to transform IT’s performance and their own IT leadership roles. These tools are designed to help IT leaders:

    • Pick and fight the right battles.
    • Do things right the first time.
    • Deliver incredible customer service.

    This mini-bootcamp uses case studies, examples, and exercises to ensure that participants leave the session with specific things they can and will do to drive innovation and improve operational excellence.

    7:30am registration & breakfast, 8am-11:30am Bootcamp

    Competencies of the New CIO - Larry Bonfante, CIO, USTA

    The opportunities for a CIO to truly add business value have never been greater. IT is a mission critical element in ensuring direct engagement with the consumers of our products and services. While CIOs have finally gotten that elusive “seat at the table” many struggle with a new set of expectations that come along with this visibility. IT executives have had a great deal of experience in their areas of functional responsibility, however, many of them struggle with the “human dynamics” required to drive transformational change as these competencies aren’t taught in business school and don’t always come naturally to CIOs . During this workshop, critical components of leadership will be discussed.

    11:30am-Noon registration & lunch, Noon-3pm workshop

    Optional Content - Registration Fee Required:  $495.00 each or $890 for both (a $100 savings)

    Location: Huron Larry Bonfante CIO USTA See Details Niel Nickolaisen Chief Information Officer Western Governors University See Details
  • 10:30 AM - 12:00 PM

    MES East Lunches with Love for Ronald McDonald House

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    We will be sending a group from MES over to the Ronald McDonald House for a hands-on project. Volunteers will prepare 50 bagged lunches for families to take to the hospital, and set up for a movie night activity for when they return to the house in the evening. For more information, please visit our Giving Back page. Many thanks to sponsors Hosting and Stefanini for making this project possible.

    Location: