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Tuesday, September 11th
3:45 PM - 8:00 PM
Professional Development Series - CIO Boot Camp - Optional Paid Content
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In this focused, interactive, pragmatic session, Niel Nickolaisen presents a set of proven, immediately-implementable IT best practices that IT leaders can use to transform IT’s performance and their own IT leadership roles. This mini-bootcamp uses case studies, examples, and exercises to ensure that participants leave the session with specific things they can and will do to enable strategy and improve operational excellence. Attendees will receive a workbook with the content they need to do the right things and do things the right way.

(Optional - registration fee required: $495.00)

3:45pm-4:00pm, Registration

4:00pm-8;00pm, CIO Boot Camp
Location: Azalea Room Niel Nickolaisen Chief Information Officer Western Governors University See Details

Wednesday, September 12th
7:00 AM - 1:00 PM
Golf Tournament
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Location: AT&T Canyons Course
1:00 PM - 7:00 PM
Solutions Pavilion- Setup
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Location: Exhibit Hall AB
1:00 PM - 7:00 PM
IT Executive and Vendor Registration
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Pick up your conference badge and personalized schedule at registration, then stop back any time you have questions that you need answered or feedback that you would like to share. The XChange Events staff is there to help you!

You will also find the convenient Email/Printer station in this area.

Conference wireless has been provided compliments of Fortinet.
Location: Grand Oaks Ballroom Foyer
3:00 PM - 3:30 PM
Gartner Midmarket Overview (Vendor Orientation)
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Gartner Research on Midmarket Strategies, Opportunities, Trends, Priorities, and Challenges
Location: Grand Oaks Ballroom L Jim Browning Vice President and Research Director Gartner Research See Details
3:00 PM - 3:30 PM
IT Executive Orientation
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IT executives hear tips and tricks from staff and advisory board members to make the most of their time at MES.
Location: Grand Oaks Ballroom A-I
3:45 PM - 3:55 PM
Opening Remarks
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Location: Grand Oaks Ballroom A-I Jim Browning Vice President and Research Director Gartner Research See Details Robert DeMarzo SVP, Strategic Content UBM Tech Channel See Details
4:00 PM - 5:00 PM
Opening Keynote: Relationship Economics - David Nour, The Nour Group
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David Nour, author of the best selling business book, Relationship Economics, has developed a unique transformation process of individuals, teams, and corporations in the way they build, nurture, and leverage their personal, functional, and strategic relationships. This framework provides a focused road map for individuals and organizations to:

Develop new skill sets in building productive and value-based relationships towards achievement of quantifiable goals

Leverage personal relationships to convert strategies into execution

Build a disciplined follow up plan to nurture and grow lasting relationships

The results from implementing these methodologies provide the participant with changed behavioral skills in seeking contacts aggressively, finding ways to help others and capitalizing on diverse relationships.
Location: Grand Oaks Ballroom A-I David Nour Managing Partner The Nour Group, Inc. See Details
5:15 PM - 5:45 PM
IT Executive Boardroom Meet & Greet
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Location: See Individual Schedules
6:00 PM - 6:45 PM
General Session: The CIO as Transformative Leader, Peter High, Metis Strategy with Chris Laping, Red Robin Gourmet Burgers
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Meet the new IT leader—an executive intensely focused on building out an unparalleled IT core while increasing the business value of IT. Those two initiatives are what motivate the next-gen CIO. This session will unlock the secrets to breaking through by sharing innovative ways to manage projects, forge partnerships with internal departments and influencers and execute on a vision for driving business value and change. No matter what the critics say IT is uniquely equipped to drive change and foster innovation. During this session you will hear from Chris Laping, who is not only the CIO of Red Robin Gourmet Burgers but the Vice President of Business Transformation. Hear firsthand how he is driving innovation inside this restaurant chain as he engages in a lively discussion with author and IT consultant Peter High.
Location: Grand Oaks Ballroom A-I Peter High President Metis Strategy See Details Chris Laping Senior VP of Business Transformation & CIO Red Robin See Details
6:50 PM - 7:20 PM
Vendor Keynote - Microsoft
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As a business executive, you know that the way people work is changing. New types of devices and always-on connectivity are increasing people’s expectations for mobile experiences. Social technologies are fundamentally changing how people connect and share with their colleagues, partners, and customers. Cloud computing is enabling faster innovation, new user experiences, and new business models. With massive data growth and globalization, an enterprise’s ability to manage and gain insight into big data is becoming a key differentiator. Experience for yourself how Microsoft is changing the way people work, enabling their creativity and productivity to reach new heights. See how you can drive cross team collaboration and improved business results with business applications designed to empower your users. Learn how your business can harness the power of applications to drive internal productivity, increase customer satisfaction and loyalty, and generate new revenue streams for your business.
Location: Grand Oaks Ballroom A-I Scott Woodgate Microsoft Corporation See Details
7:20 PM - 8:30 PM
Welcome Reception - Tequila Tasting Sponsored by: Mexico IT, Dextra & QuarkSoft
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Location: Exhibit Hall C

Thursday, September 13th
7:00 AM - 11:00 AM
Solutions Pavilion - Setup
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Location: Exhibit Hall AB
7:15 AM - 8:00 AM
Networking Breakfast (by Industry)
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It’s a full agenda! IT executives start the day off with breakfast and coffee to get energized and take advantage of peer networking time. Today's breakfast is organized by Industry.
Location: Exhibit Hall C
8:10 AM - 9:00 AM
General Session: The CIO Paradox - Martha Heller, Heller Search Associates
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Regardless of industry, most major companies are becoming technology companies. The successful management of information has become so critical to a company’s goals, that in many ways, now is the age of the CIO. Yet IT executives are besieged by a host of contradictions: bad technology can bring a company to its knees, but corporate boards rarely employ CIOs; CIOs must keep costs down at the very same time that they drive innovation. CIOs are focused on the future, while they are tethered by technology decisions made in the past. These contradictions form what Martha Heller calls The CIO Paradox, a set of conflicting forces that are deeply embedded in governance, staffing, executive expectations, and even corporate culture. Her book, The CIO Paradox: Battling the Contradictions of IT Leadership will be published on October 16, 2012.

Based on in-depth interviews with a wide array of successful CIOs, more than 12 years working closely with the CIO community, Martha’s presentation offers guidance to CIOs on how to attack, reverse, or neutralize the paradoxical elements of the CIO role, and level the playing field for IT’s success.
Location: Grand Oaks A-I Martha Heller President Heller Search Associates See Details
9:10 AM - 9:40 AM
Vendor Keynote - HP/Intel
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Midsize businesses are the backbone of any country’s economy, so it's paramount that CIOs are armed with the IT infrastructure to address top business priorities, such as driving out costs, increasing revenue and improving employee productivity. In 2012, tools in the IT kitbag might be somewhat different from the tools that a CIO might have used in the past. As we travel on the “Pathway to the Cloud”, it is imperative that you hear the stories of how the implementation of HP and Intel solutions built on Converged Infrastructure are successfully helping to address top business priorities for today and beyond.
Location: Grand Oaks Ballroom A-I David Gaston Director, Industry Standard Servers, Americas HP See Details
9:55 AM - 12:25 PM
One-on-One Meetings with Analysts
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(Pre-scheduled)

Analysts are available to vendors during this time for one-on-one meetings. Be sure to schedule your session at the registration desk and take advantage of this valuable opportunity.
Location: Exhibit Hall Foyer
9:55 AM - 12:25 PM
Boardroom Sessions
Download to your calendar
IT executives are assigned into peer groups of 15-18 based on business focus and technology interests. Vendors select and meet with the boardrooms for 30 minutes, presenting new products and opportunities – in an environment conducive to spirited conversation and constructive feedback.
Location: See Individual Schedule
12:25 PM - 1:10 PM
Networking Lunch
Download to your calendar
Location: Exhibit Hall C
1:25 PM - 3:15 PM
One-on-One Meetings with Analysts
Download to your calendar
(Pre-scheduled)

Analysts are available to vendors during this time for one-on-one meetings. Be sure to schedule your session at the registration desk and take advantage of this valuable opportunity.
Location: Exhibit Hall Foyer
1:25 PM - 3:15 PM
Boardroom Sessions
Download to your calendar
IT executives are assigned into peer groups of 15-18 based on business focus and technology interests. Vendors select and meet with the boardrooms for 30 minutes, presenting new products and opportunities – in an environment conducive to spirited conversation and constructive feedback.
Location: See Individual Schedules
3:30 PM - 3:50 PM
Technology Symposium - Trend Micro
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Vendors take the main stage to discuss specific product introductions or case studies relating to the IT industry.
Location: Grand Oaks Ballroom A-I Matt Hubbard Trend Micro Incorporated See Details
4:00 PM - 4:20 PM
Technology Symposium - LifeSize
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Vendors take the main stage to discuss specific product introductions or case studies relating to the IT industry.
Location: Grand Oaks Ballroom A-I Simon Dudley Video Evangelist LifeSize See Details
4:30 PM - 5:10 PM
Quick Fire Presentations
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Moderated by Robert DeMarzo, Quick Fire puts the vendors in a line-up to present their 3 minute pitchs. They have to beat the clock, or go up in flames!
Location: Grand Oaks Ballroom A-I
5:20 PM - 6:10 PM
Track Session 2: Best Practices for IT Modernization - Dale Vecchio, Gartner
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Legacy applications and their underlying infrastructure are often both the boon and the bane of IT. While providing stable and reliable performance they often represent yesterday’s view of the business model, but NOT tomorrows! This presentation will discuss best practices for the evolution of an IT organization’s application portfolio and the infrastructure upon which it’s built.
Location: Grand Oaks Ballroom L Dale Vecchio Research Vice President Gartner See Details
5:20 PM - 6:10 PM
Track Session 1: The Middle Market: A Mystery No More!
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More than ever, middle market companies are the engines of today’s economy emerging as innovators, job creators and survivors of a dramatic recession. Large corporations have struggled through the economic downturn and tepid recovery along with many small businesses. So the middle market is today’s sweet spot. Despite this, the middle market remains a mystery. Many experts have found it hard to define, size it or get their arms around its diversity. As a result, The Ohio State University’s Fisher College of Business and GE Capital have partnered to create the National Center for the Middle Market, dedicated to providing thought leadership, insight, and resources to mid-size companies. Come see the results of the latest Middle Market Indicator study to understand the performance, future outlook, and challenges facing the middle market and how investment in innovation and technology play a role in determining future growth.
Location: Grand Oaks Ballroom K Doug Farren Director of the National Center for the Middle Market Fisher College of Business, The Ohio State University See Details
5:20 PM - 6:10 PM
Track Session 3: Emerging Technologies in Business Intelligence - Kurt Schlegel, Gartner
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IT modernization have been slow to reach BI. Many BI programs are running on a technical architecture that is twenty years old. This presentation will discuss numerous emerging technologies that will transform the BI space by enabling power users and attracting mainstream users. Key Issues Include: 1) Mobility: How will tablets and smartphones change the landscape of BI? 2) Visualization: How can users go beyond viewing static pictures and start exploring data interactively? 3) Big Data: How can BI programs handle increasing volume, velocity, and variety of data?
Location: Grand Oaks Ballroom M Kurt Schlegel Research Vice President Gartner See Details
6:15 PM - 8:15 PM
One-on-One Meetings with Analysts
Download to your calendar
(Pre-scheduled)

Analysts are available to attendees during this time for one-on-one meetings. Check in at the registration desk to see if there are any spots available to take advantage of this valuable opportunity.
Location: Exhibit Hall Foyer
6:15 PM - 8:15 PM
Solutions Pavilion
Download to your calendar
Vendors present products and solutions at booths throughout the Pavilion floor.
Location: Exhibit Hall AB
8:15 PM - 10:00 PM
Vendor Receptions - By Invitation
Download to your calendar
(Invitation Only)
Location: Invite Only

Friday, September 14th
7:15 AM - 8:00 AM
Networking Breakfast (by Topic)
Download to your calendar
It’s a full agenda! IT executives start the day off with breakfast and coffee to get energized and take advantage of peer networking time. Today's breakfast is organized by Topic.
Location: Exhibit Hall C
8:10 AM - 9:00 AM
General Session: New Rules of IT Spending and Staffing - Barbara Gomolski, Gartner
Download to your calendar
Economic shifts, new business models and changing expectations of C-level executives have reset the bar for IT cost efficiency. It is no longer sufficient to simply prove that the IT organization is performing on par with peers. This presentation will explore the criteria that are being used to gauge IT performance.
Location: Grand Oaks Ballroom A-I Barbara Gomolski Managing VP Gartner See Details
9:10 AM - 9:40 AM
Vendor Keynote - VMware
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CIOs are at the crossroads of business and technology with decisions made impacting organizational productivity, business capabilities and market competitiveness. With technology rapidly evolving the challenge is to adopt the right infrastructure and tools to enable your organization to react quickly in an ever changing, dynamic environment. Brandon Sweeney, Vice President of the U.S. Mid-Market and Small Business Customer Segment at VMware will share how VMware is helping midsize and small companies address today’s challenges with solutions that help IT organizations improve service delivery while simplifying processes and reducing costs. Brandon will also address some of the recent announcements made at VMworld.
Location: Grand Oaks Ballroom A-I Brandon Sweeney Vice President Mid-Market and Small Business Customer Segment VMware See Details
10:00 AM - 11:50 AM
Boardroom Sessions
Download to your calendar
IT executives are assigned into peer groups of 15-18 based on business focus and technology interests. Vendors select and meet with the boardrooms for 30 minutes, presenting new products, and opportunities – in an environment conducive to spirited conversation and constructive feedback.
Location: See Individual Schedules
10:00 AM - 11:50 AM
One-on-One Meetings with Analysts
Download to your calendar
Analysts are available to vendors during this time for one-on-one meetings. Be sure to schedule your session at the registration desk and take advantage of this valuable opportunity.
Location: Exhibit Hall Foyer
12:00 PM - 12:45 PM
Networking Lunch
Download to your calendar
Location: Exhibit Ballroom C
1:00 PM - 1:50 PM
Track Session 1: Enterprise Architecture: Midsize Businesses Need EA Even More Than Big Companies - Scott Bittler, Gartner
Download to your calendar
What is your systemic plan for proactively leading business responses to disruptive forces looming ahead? Enterprise architecture is a discipline used by leading organizations to address problems like this while minimizing needless complexity, leveraging technology most effectively, and enabling scalable growth in pursuit of desired business outcomes. Many larger companies are paying the price of not paying attention to enterprise architecture when they were smaller. Midsize businesses can exploit this vulnerability of larger competitors while avoiding a similar fate.

Learn about enterprise architecture in an executive overview

Discover a “right sized” approach to EA for a midsize business

Location: Grand Oaks Ballroom K Scott Bittler Research Vice President Gartner See Details
1:00 PM - 1:50 PM
Track Session 3: CIO Perspectives Panel - The Future of the Midmarket CIO: A Guide to Surviving Radical Change
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A panel of thoughtful and opinionated CIOs will tackle the tough issues facing today’s midmarket CIOs. IT is radically changing—are you? This discussion will focus on the major causes of change today from cloud, mobility and BYOD to line of business executives exerting more influence and control over IT purchases. How do you cope with those challenges plus a workforce of tech-savvy professionals proliferating throughout your IT organization and the entire company? This interactive panel will address those questions and much more with a moderated dialogue plus audience participation and a few surprises.

Moderator: Robert DeMarzo, SVP, Strategic Content, Midsize Enterprise Summit
Location: Grand Oaks Ballroom M Henry Chace Chief Information Officer Burns & Levinson LLP See Details Robert DeMarzo SVP, Strategic Content UBM Tech Channel See Details Paul Harder Chief Security Officer The Arc Greater Twin Cities See Details Jim Murphy Director of Information Technology/Security City of Quincy, IL See Details Randy Reed Vice President, Application Development, Information Services Securities America, Inc See Details

1:00 PM - 1:50 PM

Track Session 2: IT Modernization and the Cloud - Dale Vecchio, Gartner

Download to your calendar

IT Modernization efforts should evaluate cloud deployment strategies as a growing opportunity to evolve an organization’s application portfolio. Application modernization is more than just changing the underlying languages or databases. This presentation will contrast the issues and opportunities associated with new cloud deployment options for modernizing a legacy application portfolio.

Location: Grand Oaks Ballroom L

Dale Vecchio Research Vice President Gartner See Details

2:00 PM - 5:10 PM
Boardroom Sessions
Download to your calendar
IT executives are assigned into peer groups of 15-18 based on business focus and technology interests. Vendors select and meet with the boardrooms for 30 minutes, presenting new products and opportunities – in an environment conducive to spirited conversation and constructive feedback.
Location: See Individual Schedule
2:00 PM - 5:10 PM
One-on-One Meetings with Analysts
Download to your calendar
(Pre-scheduled)

Analysts are available to vendors during this time for one-on-one meetings. Be sure to schedule your session at the registration desk and take advantage of this valuable opportunity.
Location: Exhibit Hall Foyer
5:10 PM - 7:10 PM
Solutions Pavilion
Download to your calendar
Vendors present products and solutions at booths throughout the Pavilion floor.
Location: Exhibit Hall AB
5:10 PM - 7:10 PM
One-on-One Meetings with Analysts
Download to your calendar
(Pre-scheduled)

Analysts are available to attendees during this time for one-on-one meetings. Check in at the registration desk to see if there are any spots available for this valuable opportunity.
Location: Exhibit Hall Foyer
7:10 PM - 10:00 PM
Solutions Pavilion - Dismantle
Download to your calendar
Location: Exhibit Hall AB
7:30 PM - 8:00 PM
Cocktail Reception
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Location: Grand Oaks Ballroom Foyer
8:00 PM - 10:00 PM
Midsize Enterprise Summit XCellence Awards Gala
Download to your calendar
The XChange XCellence Awards measure IT executive attendee perceptions of vendor products, services, and presentations during the event. The awards program will kick-off by announcing who earned the most votes for The Midsize Enterprise Summit West followed by entertainment.
Location: Grand Oaks Ballroom A-I

Saturday, September 15th
7:00 AM - 10:00 AM
Solutions Pavilion - Dismantle
Download to your calendar
Location: Exhibit Ballroom AB

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Midsize Enterprise Summit West 2012

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For Attendees

For Sponsors

Call for Speakers

Agenda

Professional Development Series - CIO Boot Camp - Optional Paid Content

Golf Tournament

Solutions Pavilion- Setup

IT Executive and Vendor Registration

Gartner Midmarket Overview (Vendor Orientation)

IT Executive Orientation

Opening Remarks

Opening Keynote: Relationship Economics - David Nour, The Nour Group

IT Executive Boardroom Meet & Greet

General Session: The CIO as Transformative Leader, Peter High, Metis Strategy with Chris Laping, Red Robin Gourmet Burgers

Vendor Keynote - Microsoft

Welcome Reception - Tequila Tasting Sponsored by: Mexico IT, Dextra & QuarkSoft

Solutions Pavilion - Setup

Networking Breakfast (by Industry)

General Session: The CIO Paradox - Martha Heller, Heller Search Associates

Vendor Keynote - HP/Intel

One-on-One Meetings with Analysts

Boardroom Sessions

Networking Lunch

One-on-One Meetings with Analysts

Boardroom Sessions

Technology Symposium - Trend Micro

Technology Symposium - LifeSize

Quick Fire Presentations

Track Session 2: Best Practices for IT Modernization - Dale Vecchio, Gartner

Track Session 1: The Middle Market: A Mystery No More!

Track Session 3: Emerging Technologies in Business Intelligence - Kurt Schlegel, Gartner

One-on-One Meetings with Analysts

Solutions Pavilion

Vendor Receptions - By Invitation

Networking Breakfast (by Topic)

General Session: New Rules of IT Spending and Staffing - Barbara Gomolski, Gartner

Vendor Keynote - VMware

Boardroom Sessions

One-on-One Meetings with Analysts

Networking Lunch

Track Session 1: Enterprise Architecture: Midsize Businesses Need EA Even More Than Big Companies - Scott Bittler, Gartner

Track Session 3: CIO Perspectives Panel - The Future of the Midmarket CIO: A Guide to Surviving Radical Change

Track Session 2: IT Modernization and the Cloud - Dale Vecchio, Gartner

Boardroom Sessions

One-on-One Meetings with Analysts

Solutions Pavilion

One-on-One Meetings with Analysts

Solutions Pavilion - Dismantle

Cocktail Reception

Midsize Enterprise Summit XCellence Awards Gala

Solutions Pavilion - Dismantle

Niel Nickolaisen

Jim Browning

Jim Browning

Robert DeMarzo

David Nour

Peter High

Chris Laping

Scott Woodgate

Martha Heller

David Gaston

Matt Hubbard

Simon Dudley

Dale Vecchio

Doug Farren

Kurt Schlegel

Barbara Gomolski

Brandon Sweeney

Scott Bittler

Henry Chace

Robert DeMarzo

Paul Harder

Jim Murphy

Randy Reed